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This page sets out how 77hp operates its terms, what rights you hold as an account holder, and where our policy applies. Access to 77hp and its services depends on your local law and the eligible regions we support — please read these terms before using the platform.
77hp's terms apply to every part of your account relationship with us — from how you register and verify your identity, to how you move funds through bKash, Rocket, or Bank Transfer, and how you access the sports and casino sections of the platform. We operate in a jurisdiction-dependent environment, which means the availability of specific features, payment rails, and account functions can vary depending on your local law and the eligible regions we serve. Where a transaction involves a local payment method like bKash or Rocket, the terms covering that transaction include both our own policy and any conditions applied by the payment provider. We do not override third-party provider terms; we publish our own obligations clearly and separately. If you are located in Bangladesh, you are responsible for confirming that accessing this platform is permitted under local law in your area. Our terms are written in plain English so you can read them without needing a legal background. We update them when our product changes, and we note those changes in the policy history section of your account area. Queries about specific clauses can be directed to our support team.
Our legal terms draw a clear boundary between what we govern directly and what falls under third-party or local-law authority. Understanding that boundary helps you know where to raise a question and who handles it.
Our policy covers registration, login, identity checks and account-level decisions such as closing or suspending access. These steps are governed entirely by 77hp and handled through the account settings section visible after you sign in.
Deposits and withdrawals processed through bKash, Rocket, or Bank Transfer fall under our payment terms as well as the individual provider's conditions. We publish our side of those conditions; you should also review the provider's own terms before initiating a transfer.
All game content, odds data, promotional notices and editorial copy on the platform are covered by our content terms. This includes titles available from our studio partners and any market pricing shown in the sportsbook section of your account.
External links, payment gateways and data processors that sit outside the 77hp platform are not governed by our terms. We are not liable for the practices of third-party providers; their own policies apply once you leave our environment or interact with their service layer.
As an account holder, you have clear, actionable rights under this policy. You can request a record of the information we hold on your account, including transaction history for payments made through bKash, Rocket, or Bank Transfer. If any detail we hold is incorrect — name, contact address, linked wallet number — you can raise a correction request directly through your account profile or by contacting our support team. We process correction requests in the order they arrive; the account area shows the current status of any open request. You may also ask us to explain how a specific policy decision affecting your account was reached. We will respond through the support channel you used to raise the question. If you decide you no longer want an account with us, the closure process is available inside the account settings section — no need to contact support first unless a balance remains. Eligibility for any of these rights may depend on local law applicable in your region.
Open the transaction history section of your account to see a full log of deposits, withdrawals and account events. bKash, Rocket and Bank Transfer entries each carry a reference number you can use if you need to raise a query.
Account profile fields — including your registered mobile number and linked wallet details — can be updated via the profile settings page. For changes that require identity verification, follow the steps shown on that page.
If a clause in our terms is unclear, send your question through the support route shown on the contact page. We reply through the same channel, keeping the conversation in one place for your records.
The account closure option sits inside the account settings section. If a balance remains, you will need to withdraw it first. The page walks you through the steps with the withdrawal method you have on file.
Policy questions, correction requests and account-related legal enquiries all go through the same published support routes below. We do not publish support hours we cannot verify, so check the contact page for current availability.
Open the live chat widget from any page while signed in to ask a policy question in real time. The chat log is saved to your account for reference.
Send detailed policy or correction requests to the email address published on our contact page. Include your account reference number so we can locate your records without delay.
The help section inside your signed-in account covers common policy questions with step-by-step answers. Start here for account closure, record requests and wallet correction queries.
We handle your account data with clear retention rules and give you a published route to request changes at any point. Here is how each area works in practice.
We collect only the information needed to operate your account — registration details, transaction records for bKash, Rocket or Bank Transfer activity, and session data. We do not sell this information to third parties, and we retain it only as long as your account is active or as required by applicable law.
We use cookies to keep your session active, remember your preferred language setting and analyse how the platform is used at an aggregate level. You can manage cookie preferences through the browser settings on your device; some features may not function if essential cookies are turned off.
Your account is protected by the password and verification method you set at registration. If you suspect unauthorised access, change your password immediately via the account security page and contact support through live chat or email to flag the issue.
To request a change to how we process your data, or to ask us to delete your records where local law permits it, contact us via the email address on the published contact page. Include your account reference and the specific change you are requesting.
The questions below cover what account holders in Bangladesh most commonly ask about our terms, their rights and how we handle policy matters. If your question is not here, reach us through live chat or email.
Access to 77hp and the applicability of our terms depend on your local law and the eligible regions we support. If you are in Bangladesh, you are responsible for confirming that using this platform is permitted under the laws that apply in your area before opening an account.
Send a data request to the email address on our published contact page. Include your account reference number. We will confirm receipt and provide the records we hold, subject to any restrictions that apply under local law in your region.
Yes. Open the profile settings section of your account and follow the update steps shown there. For changes to a linked bKash or Rocket number that require identity verification, the page will prompt you through the required steps before saving the change.
When you close your account we retain your records for the period required under applicable law, then delete or anonymise them. You can request confirmation of the retention period by contacting us via the email route on our contact page.
Raise the matter through live chat while signed in, or send a detailed description to our support email. Reference the specific policy clause you believe applies. We review each case and respond through the same channel you used to contact us.
Yes. When you transact through bKash, Rocket or Bank Transfer, both our payment terms and the provider's own conditions apply to that transaction. We publish our side clearly, but you should also review the provider's terms independently before initiating a transfer.