These terms set out the rules that apply when you open and use a 77hp account — covering how we handle your access, your wallet, and your activity across our sports and casino sections. Your use of the platform in eligible regions is subject to your local law, and we ask that you read these terms carefully before placing any bets or making deposits through bKash, Rocket, or Bank Transfer.
Account Obligations
Wallet & Transactions
Scope & Eligibility
Your Rights
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Details
These terms form a binding agreement between you and 77hp when you register an account and access our platform. They apply to every part of your use — sports markets, casino lobbies, and all account activity. Where applicable, regional law in Bangladesh takes precedence, and we recognise that access and eligibility depend on local law and the eligible regions we currently serve. We update these terms when our services change or when legal requirements shift. Changes take effect from the date we publish them in the terms page of your account. Continuing to use the platform after an update means you accept the revised version. If you disagree with a change, the right step is to stop using the service and contact our support team. You are responsible for the accuracy of the information you give us when registering. Your account is personal and non-transferable — sharing access or running multiple accounts is not permitted. Any activity recorded on your account, including deposits made through bKash, Rocket, or Bank Transfer, falls within these terms whether you initiated it directly or not. Breaches may lead to account restriction pending review. We aim to be transparent about how decisions are made, and you can raise any concern through the contact routes listed in this policy.
bKash transactions covered
Rocket payments covered
Bank Transfer covered
Account-holder obligations apply
POLICY SCOPE
What These Terms Cover and What They Do Not
Understanding exactly where this policy applies helps you know your position on the platform. The four areas below draw the boundary clearly.
Account Access
These terms apply fully to your registered account — login credentials, session activity, account settings, and the access controls visible in your dashboard. Any action taken while signed in falls within scope, regardless of device or location.
Wallet & Transactions
Deposits and withdrawals made through bKash, Rocket, or Bank Transfer are governed by these terms. Transaction records are visible in your account history. Any dispute about a payment should be raised through our support routes before contacting your payment provider.
Site Content
The sports odds, casino games from studios such as Microgaming, Spadegaming, CQ9, and Pragmatic Play, and all other content shown on the platform are covered by these terms. We do not warrant uninterrupted availability of any specific title or market.
Third-Party Services
Payment processors, game studios, and data providers operate under their own terms. Our terms do not extend to those third-party services, and we are not liable for actions or failures outside our direct control. Links or integrations with external providers are subject to those providers' own policies.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have concrete steps available at any point to manage your relationship with the platform. Your account dashboard is the starting point for most of them — transaction records, personal details, and contact history are all accessible once you are signed in. If you need to correct information we hold about you, use the account settings section and follow the update fields shown there. For records that are not editable directly, submit a written request through our support route and we will confirm the change or explain why it cannot be made. Queries about how your data is used, or requests to close your account, are handled through the same contact path. We aim to acknowledge requests promptly, though response times depend on the nature of the query and the volume of open cases at the time.
Review Your Records
Your full transaction history and account log are available in the signed-in dashboard. Check the history tab for deposit and withdrawal records, including payments made via bKash, Rocket, or Bank Transfer.
Correct Your Details
Personal details such as your name, contact number, and preferred payment method can be updated in account settings. Fields that require identity verification will prompt you through the steps shown in the form.
Raise a Question
Any question about these terms — whether about scope, a specific transaction, or a decision affecting your account — can be submitted through the support contact routes listed in the section below.
Request Account Closure
If you want to close your account, contact our support team directly. We will confirm the request, process any outstanding balance through your registered payment method, and notify you once the account has been deactivated.
CONTACT ROUTES
How to Reach Us About This Policy
For any question related to these terms, account decisions, or data requests, the routes below are the ones we operate. Do not rely on routes not listed here.
Live Chat
Start a chat session from the support icon in your signed-in account. Available for account and policy queries.
Email Support
Send a written request or formal query to our support address listed in the contact page of your account area.
Help Centre
The help section in your account contains published answers to common terms and policy questions. Check there first for quick reference.
DATA & SECURITY
How We Handle Your Account and Policy Data
Our approach to your data and account security is built into how the platform works day to day, not added as an afterthought.
Data Handling
We collect only the information needed to operate your account and process transactions through bKash, Rocket, and Bank Transfer. We do not sell your data to third parties, and we keep it only for as long as required by applicable law or operational need.
Cookies & Browser Data
We use cookies to keep your session active and to remember your preferences across visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how parts of the site function.
Account Security
Your account is protected by credentials that only you should hold. If you suspect unauthorised access, contact support immediately using the routes listed above. We recommend reviewing your sign-in history from the account security tab regularly.
Policy Change Requests
To request a copy of the data we hold, ask about retention periods, or seek correction of records that cannot be changed through the dashboard, submit a written request through the email support route. We will respond with the available information or an explanation.
TERMS FAQ
Questions About These Terms, Answered
Real questions about how these terms work in practice — covering your rights, your account, and what to do if something is unclear.
Do these terms apply to me if I am in Bangladesh?
Yes, provided you are in an eligible region and your use is permitted under local law. Access and eligibility depend on your local law and the regions we currently serve. Where local law restricts online gaming activity, those restrictions take precedence over anything stated here.
How do I know when the terms have changed?
We publish updates directly on this page with the effective date noted. If a change affects how your account works, we will also notify you through the contact details registered to your account. Continuing to use the platform after the effective date means you have accepted the update.
What happens to my bKash or Rocket balance if my account is restricted?
If your account is restricted pending review, any balance held in your account wallet remains recorded. We will contact you through registered support routes to explain the situation and outline next steps for any outstanding funds held via bKash, Rocket, or Bank Transfer.
Can I transfer my account to someone else?
No. Your account is personal and non-transferable. Sharing login credentials or allowing another person to use your account is a breach of these terms and may result in the account being suspended. Each person is required to register their own account.
How do I request the data 77hp holds about me?
Send a written data request through our email support route, which is listed in the contact section of your signed-in account. We will respond with the data we hold or explain what we are unable to provide and why, in line with applicable data-handling requirements.
What should I do if I disagree with an account decision?
Contact our support team through live chat or email and explain the decision in question. Provide your account reference and the relevant transaction or activity date. We will review the case and respond through the same contact route with our findings or the next available step.
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